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Delete my MyDoha account

MyDoha, Last updated: July 2026

You can delete your MyDoha account at any time, directly from the app or by contacting us by email. Deletion is immediate, permanent and irreversible: it removes all your personal data, subject to the legal retention periods detailed below.

1. Delete your account from the app

1. Open the MyDoha app on iOS or Android. 2. Go to Profile (bottom-right icon). 3. Scroll down to the "Account" section. 4. Tap "Delete my account". 5. Confirm the deletion. Deletion is immediate and permanent: as soon as you confirm, your account, your profile and the associated data are erased from our servers and your session is closed. There is no processing delay and no way to cancel.

2. Delete your account by email

If you no longer have access to the app (lost phone, uninstalled, etc.), email contact@mabaguetteadoha.com from the address associated with your MyDoha account. Recommended subject: "Delete my MyDoha account". We acknowledge receipt within 48 hours and complete deletion within a maximum of 7 business days. To verify your identity, we may ask you to confirm the account email from your inbox.

3. Data deleted immediately

When you delete your account, the following data is permanently erased from our servers: • Profile (first name, neighborhood, interests, arrival date) • Authentication email • Push notification tokens (Expo Push Token) • Notification preferences • Saved events and reminders • Referral code and links with your referred users

4. Data retained (legal obligation)

Some data is retained beyond account deletion to comply with legal obligations: • Anonymized activity logs: 12 months This data can no longer identify you as an active user and is never used for commercial or advertising purposes.

5. No cooling-off period

There is no trash bin, no grace period and no restore on request: once deletion is confirmed, your data is erased immediately and permanently, even if you write to us a minute later. If you wish to use MyDoha again later, you will need to create a new account (your referral code and referred users cannot be recovered).

If you no longer have access to the app or prefer that we handle deletion manually, email us at contact@mabaguetteadoha.com

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